FAQ’s

Frequently Ask Questions

How we can help you?

Empowering Care Solutions, LLC: To help clients in need and quality caregivers find each other by using personal connection. We empower the clients by giving them a choice of who comes into their homes. We empower the caregivers by giving them the ability to set their rates, hours and locations.

Need Assistance?

Always Available

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(267) 742-2212

(Free Toll)

FAQ

Most Popular Questions

How do you vet the caregivers?

Each caregiver is interviewed and must provide written proof of pertinent certifications/licenses and insurance. I contact 2 work-related references (preferably from people that have received care) and complete a background check that includes a more comprehensive county check.

Where do I get a list of acute care health care facilities?

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How do I make a complaint about a health care facility?

What state agency regulates Empowering Care Solutions, LLC?

When I need hospital care and cannot pay for it, can the state help me?

Where do I get information about hospitals and physicians where cardiac surgery is available?

How do I contact Medicare?

Where do I get a list of acute care health care facilities?

How do I make a complaint about a health care facility?

What state agency regulates Empowering Care Solutions, LLC?

When I need hospital care and cannot pay for it, can the state help me?

Where do I get information about hospitals and physicians where cardiac surgery is available?

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Patients Story

Loved by our Patients

Roy & Kim C: Patients

My wife and I were in a very difficult situation with an aging parent who had dementia. We contacted Lisa Cassidy for assistance when coming across her Facebook page for Empowering Care Solutions. Her experience and advice, along with her empathy and understanding, on how to handle the situation has gotten us to a place that is now very manageable. We cannot begin to express how incredibly helpful Lisa was to us, and to our understanding of what assistance was available through different programs. We would highly recommend Lisa for anyone experiencing a similar situation.I absolutely recommend Empowering Care Solutions. Lisa is wonderful and caring and she does her best to help find caregivers.

- KTK Client

"Lisa's understanding of home health care is first rate because she understands it from every perspective. Being a PT that does home visits, she understands from the caregiver's point of view. As a family member of someone who needed care, she knows what it's like to have helpers in your home. She expects high quality from the nurses and aides she finds, and that are indeed skilled and, just as importantly, they are kind.Empowering Care Solutions, LLC has lightened our load and eased our minds that our loved ones are safe and well cared for. We are forever grateful for their service!"

Jeff K, Patients

"Late last year 2021, my 77 year old father broke both of his hips and spent 2 months in the hospital/rehabilitation facilities. When it was time to get out I had no idea what to do. I saw a post on Facebook from Empowering Care Solutions where they specialize in this predicament. I didn’t know what to expect and wasn’t sure how to accommodate all the requirements for his discharge. Between sleeping arrangements, safety accommodations in his home and the daily care he would need. After a call to Lisa, she met with the social worker there and advocated on our behalf, then came to the house and made many recommendations for how to make the house more comfortable for him. He wanted to go home badly and with only a few day's notice she was able to put a team of nurses/aides together so he didn’t have to stay longer than needed. Still to this day, we have 3 aides taking great care of him and his companion. They are very honest and caring and I feel very comfortable knowing they are there with him. I highly recommend Empowering Care Solutions."